The staff were both very courteous and helpful.

The hotel staff was consistently courteous and friendly. My room was big with a beautiful view of the castle. - the location is quiet and in a great area. - the hotel is close to Okazaki park, the castle, rooftop restaurant for breakfast, and the river.

I appreciated great and good location of this hotel.

Location: the hotel was close enough to the river, the traditional Japanese ancient castle next door and view of the city and the castle and nice river front and Trains. I was surprised at nearby Uedaken, they had some goodies, drinks. The whole room was a nice size and had central heating, flat-screen television, and a fridge.

The room was clean and had good amenities. All the staff were consistently friendly and helpful, they effectively helped me with any issues. - the location was peaceful and conveniently close to Gomangoku Wisteria. - I dined at the rooftop restaurant located near the hotel.

I stayed in a single room that had wake-up service offered, which was convenient.

The hotel offers a marvellous view over the Castle. the staff is extremely friendly throughout the property. - the room was clean and spacious. - the restaurant is top-notch with a huge variety of good food.

We were pleasantly surprised by our stay at Okazaki New Grand. The hotel is conveniently located near the city center and offers beautiful views of the river. The breakfast buffet on the top floor was a highlight, with a wide variety of dishes to choose from. The staff, although limited in English, were friendly and went out of their way to assist us. The rooms may be basic, but they were clean and comfortable. we had a great experience and would recommend this hotel.

Loved our standard twin room with a castle view. the electric kettle and fridge in the room were convenient. - Great location right by the river and Okazaki Castle, offering stunning views during autumn and spring. - Enjoyed the treats and coffee at Izumiya, conveniently located nearby.

Great location with river and park views. Relaxing ofuro on the 9th floor. Professional and helpful staff. Close to Higashi Okazaki Station and festival grounds. Convenient for both business and tourism.

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We had a fantastic stay at the hotel. The location was perfect, with a stunning view of the river and park. We could even see a castle from our window. The hotel facilities were excellent, especially the clean and relaxing ofuro on the 9th floor. The staff was professional and always helpful. Additionally, the hotel was conveniently located within walking distance of the train station and close to the famous castle.

Nothing all excellent.

The hotel offers great value for money with its affordable prices and attention to detail. The location is perfect, right in front of a picturesque river and within walking distance of trains for easy transportation around the city. The staff are friendly and provide excellent service, ensuring a pleasant stay. The rooms are clean and comfortable, offering beautiful views of a nearby castle. Additionally, the breakfast spread is delicious and satisfying.

All aspects of my stay at this hotel were satisfactory.

Great location with river and park views. Clean and relaxing ofuro on the 9th floor. Professional and helpful staff. Conveniently 10-minute walk from Higashi Okazaki Station.

The location is perfect, with river and park views. Conveniently near Okazaki Castle. Professional and helpful staff. Clean and relaxing onsen. Close to festival grounds and nice restaurants. Easy walk from train station.

Nothing all excellent.

Convenient location near Okazaki Castle. Beautiful river view corner rooms. Close proximity to Higashi-Okazaki train station. Great for walking and running along the river trail. Fantastic view of the castle. Near festival grounds and nice restaurants. Clean and relaxing ofuro on the 9th floor. Professional and helpful staff.

No issues.

The view from the window is breathtaking with a castle in sight. Close proximity to festival grounds and great restaurants. Convenient location near Higashi Okazaki Station, making it easy to explore. The ofuro on the 9th floor is clean and relaxing. The staff is always professional and helpful.